EdmondRecruiter
the smart solution for Edmond jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Edmond
Posted on: April 12, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Edmond , Inbound Travel Consultant, Other , Edmond, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


BENEFIT SPECIALISTS NEEDED NOW!
Description: NATIONWIDE Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: Ameriplan
Location: Broken Arrow
Posted on: 04/22/2019

Sr Tech Training Specialist-Lawton, Oklahoma with Security Clearance
Description: Job Description: The Qatar Patriot Radar Maintenance Training Device Operator duties will include, operations, set up, and perform maintenance, fault isolate, and repair on the Radar PMT. This position (more...)
Company: Raytheon
Location: Lawton
Posted on: 04/22/2019

Work At Home Benefit Reps
Description: The Nations Premier Health and Dental Benefits Discount Company is seeking energetic,
Company: Ameriplan
Location: Broken Arrow
Posted on: 04/22/2019


Scheduling Interviews This Week!
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that offers top
Company: Professional Career Advantage
Location: Oklahoma City
Posted on: 04/22/2019

Current College Students - Stores Executive Intern: Northeastern , Pennsylvania
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Norman
Posted on: 04/22/2019

Seeking Serious Business Professionals!
Description: Seeking upbeat and motivated individuals to join our award winning team. This is a solid company that
Company: FAHT Enterprises
Location: Norman
Posted on: 04/22/2019

Transcriber for Law Enforcement Audios (Remote - Work From Home)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Norman
Posted on: 04/22/2019

Current College Students - Stores Executive Intern East Los Angeles County
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Oklahoma City
Posted on: 04/22/2019

Current College Students - Stores Executive Intern: Pennsylvania/Delaware/Baltimore
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Tulsa
Posted on: 04/22/2019

First Officer
Description: First Officer ID: 2 of Openings: 1Category: OtherOverviewAtlas Air First Officer Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. Atlas Air Worldwide (more...)
Company: Atlas Air
Location: Oklahoma City
Posted on: 04/22/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Edmond RSS job feeds