EdmondRecruiter
the smart solution for Edmond jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Edmond
Posted on: February 8, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Edmond , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Edmond, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Company Drivers - Teams
Description: Benefits br br Late model equipment - Fully loaded br Up to 10,000 Sign-on bonus br Increased pay br 5,000 miles per week
Company: Transco Lines, Inc.
Location: Oklahoma City
Posted on: 02/24/2019

Class A CDL Team Truck Driver
Description: Benefits br br Late model equipment - Fully loaded br Up to 10,000 Sign-on bonus br Increased pay br 5,000 miles per week
Company: Transco Lines, Inc.
Location: Oklahoma City
Posted on: 02/24/2019

Structural Design Engineer
Description: Oklahoma City,Oklahoma,United States br br 6G5CP4The Employer Defense, Space Security BDS organization is seeking Senior Structural Design Engineers Level 4 to join the Structures Engineering (more...)
Company: Boeing
Location: Oklahoma City
Posted on: 02/24/2019


CDL A Team Drivers
Description: Benefits br br Late model equipment - Fully loaded br Up to 10,000 Sign-on bonus br Increased pay br 5,000 miles per week
Company: Transco Lines, Inc.
Location: Oklahoma City
Posted on: 02/24/2019

Truck Driving Jobs - Dry Van - Home Weekly & Average 58 CPM!
Description: APPLY TODAY Call to learn more or apply online below 608-208-6321 Truck Driving Jobs - Dry Van - Home Weekly Average 58 CPM High Paying Dry Van - Earn 1,100 a week or more Apply Online or Call Today (more...)
Company: Marten Transport
Location: Oklahoma City
Posted on: 02/24/2019

CDL A Truck Driver
Description: CDL-A Truck Driver 3CPM Pay Increase Our CDL-A truck driver opportunities offer the miles, pay and the unlimited earned time off you ve been looking for. We do everything we can to keep our truck drivers (more...)
Company: Southern Refrigerated Transport
Location: Oklahoma City
Posted on: 02/24/2019

Truck Driving Jobs - OTR Driver Up to $10,000 Sign-On Plus Bonus Pay and Free DirecTV!
Description: Truck Driving Jobs - OTR Driver Up to 10,000 Sign-On Plus Bonus Pay and Free DirecTV 46-50 CPM Starting Pay, 1200 Minimum Weekly Pay Guarantee, and Much More Apply Online or Call
Company: The Dart Network
Location: Oklahoma City
Posted on: 02/24/2019

IT Tech I
Description: Job DetailsLevel ExperiencedJob Location REMINGTON PARK RACING CASINO - OKLAHOMA CITY, OKPosition Type Full TimeEducation Level 2 Year DegreeSalary Range 13.00 - 17.00 HourlyTravel Percentage Up to (more...)
Company: Remington Park Racing Casino
Location: Oklahoma City
Posted on: 02/24/2019

CDL A Truck Driver, Glass Division - $5,000 Sign On
Description: Live The Maverick Life br br It's clear: The best place for you to advance your truck driving career is with Maverick, the largest and most reputable
Company: Maverick Transportation, LLC
Location: Oklahoma City
Posted on: 02/24/2019

Current College Students - Stores Executive Internship - Reno, NV - Summer 2019
Description: ABOUT US: br br br One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. br (more...)
Company: Target
Location: Oklahoma City
Posted on: 02/24/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Edmond RSS job feeds