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Admissions Coordinator

Company: valley hope association
Location: Cushing
Posted on: November 23, 2021

Job Description:

ADMISSION COORDINATOR: Cushing Valley Hope has an exciting opportunity for a Admissions Coordinator to join our newly created Admissions team! For over 50 years, Valley Hope has specialized in providing addiction treatment and recovery services to those in need. We meet our clients where they are with love, compassion and respect, and guide them towards a journey of Recovery. This is the Valley Hope Way! Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? If so, Valley Hope welcomes you! JOB SUMMARY: Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective patients and to secure VHA as their service provider. Serves as primary point of contact for prospective and incoming patients, families, and referral sources; creates a patient-focused experience for those seeking VHA services. Utilizes good judgement, critical thinking skills, industry specific knowledge, and customer services skills to solidify commitments and make appropriate placements for prospective patients within VHA programs. Provides prospective patients and families with facility tours. Conducts initial pre-admissions screening with a focus on gathering preliminary information to identify level of care/services needed and fit with VHA service; utilizes ASAM Criteria to perform high-level screening of mental and physical health status. Performs preliminary financial assessment with prospective patients; gathers necessary financial information (including payor source/self-pay options) and processes Verification of Benefits to pre-qualify prospective patients. Refers inquires to other agencies and community resources when prospective patients' needs are not a fit with VHA services. Maintains information within identified systems on outside agencies/community resources; coordinates with appropriate process partners with to ensure data is current and accurate. Schedules admissions appointments for patients; communicates admissions appointments with appropriate staff/departments to ensure support for incoming patients. Assists patients in completing administrative admissions process including obtaining all necessary admissions documentation (demographics, consents, releases, etc.). Creates and updates electronic records in identified data tracking/electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and initial admissions processing. Performs follow up calls to prospective patients in support of their treatment needs and securing VHA as their service provider. Maintains oversight of bed tracking data including open beds, incoming patients for the day, and discharges for the day. Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.). Serves as back-up support to the Nursing Department for property searches for incoming patients. Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements. * COMPENSATION: * Starting Base Pay: $17.25 - $22.50/hr (based on education/experience) * BENEFITS: * Health, dental, vision insurance at affordable rates 401k Retirement Plan Paid Time Off (PTO) Paid Holidays Tuition Assistance And More! * QUALIFICATIONS: * Required: One (1) plus years of work experience in behavioral healthcare environment. Cardiopulmonary Resuscitation (CPR) certification. Preferred: Associate degree. Two (2) plus years of work experience in behavioral healthcare environment and/or within the substance abuse treatment industry. Work experience as a Behavioral Healthcare Technician, Case Manager, or Peer Support Recovery Specialist. * *SKILLS & ABILITIES: Strong interpersonal and customer services skills with the ability to build strong and mutually beneficial relationships with relevant parties. Effective oral, written and interpersonal communication skills; demonstrated ability to speak effectively with patient, peers, employees, and leadership. Ability to manage difficult or emotional situations within self, including managing conflict situations in a professional manner. Self-directed and motivated to accomplish tasks, meet objectives and committed timelines. Ability to think analytically and apply critical thinking skills to issues; ability to thinks creatively and meet challenges with resourcefulness Ability to prioritize competing demands and effectively manage multiple tasks and/or projects while being responsive and flexible. Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation. Demonstrated ability to work with and maintain sensitive and confidential information. Proficient in MS Office applications, which include Outlook, Word, and Excel. * WORK ENVIRONMENT: * Located within a residential/outpatient treatment facility. Sitting for extended periods of time; requires walking throughout the facility. Must be able to work at a rapid pace for long periods of time (typically not longer than 8 hours). Able to occasionally lift up to 50 pounds and able to assist an adult weighing 100-250 pounds #ZR Licenses & Certifications Preferred CPR Cert Job Type: Full-time Pay: $17.25 - $22.50 per hour

Keywords: valley hope association, Edmond , Admissions Coordinator, Other , Cushing, Oklahoma

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