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Chief Scrum Master

Company: Citizens
Location: Douglas
Posted on: June 7, 2021

Job Description:


Do you enjoy empowering teams to deliver customer value faster and more efficiently? Do you believe that team work is the way to deliver the right solutions for customer? Are you passionate about working with agile methodologies and applying corresponding tools and techniques? If so, this is the role for you.

The Chief Scrum Master will unlock the potential of multiple scrum teams by challenging everyone to bring their best thinking, celebrating successes and treating mistakes as learning opportunities. You will be the single point of contact for Scrum Masters and escalation point for all stakeholders. Your goal is to ensure teams work together effectively to meet OKRs and customer and business expectations. Raising the bar for yourself and others, you will use Agile methods to rally teams around a compelling future vision and push the company to do more.


* Shepherd complex Agile initiatives from initiation through release

* Develop and maintain relationships with stakeholders and teams

* Achieve release objectives and results that meet stakeholder needs and expectations

* Oversee scrum teams to ensure they achieve in the areas of quality, predictability, flow and velocity

* Escalate team impediments and dependencies; achieve resolution through collaboration

* Identify high-level risks, assumptions and constraints; and take action to minimize the impact of risks on the project

* Improve team performance by mentoring, training and motivating

* Evaluate scrum team performance against OKRs

* Cultivate an environment of continuous learning, helping teams to inspect and adapt

* Design from a customer point of view and think beyond a single interaction to deliver great end-to-end experiences; make decisions based on customer needs

* Gain acceptance of ideas from executives; coach others on effective influencing strategies and tactics

* Design strategies for overcoming resistance to change in a wide variety of settings

* Use "test and learn" to make better decisions faster; encourage smart risk taking and innovative thinking

* Apply and interpret metrics used to measure progress and effectiveness

* Deliver agile methods in a particular business context; interpret requirements into business or technical language

* Collaborate with teams to complete stage development goals within limited time; report results and adjust goals for the next stage


Required Experience

* 8+ years as Scrum Master for a software development team

* 5+ years Functional role associated with an information technology system development life-cycle (e.g. Project Management, Analysis, Design, Development, Quality Assurance, etc.)

* Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

* Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach

* Thorough understanding of agile software development methodologies, values, and procedures

* Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

* Awareness and experience with widely successful

* Experience with Agile PLM tools like JIRA, Rally, VersionOne, etc.

* Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

* SAFe Experience

* Excellent interpersonal skills, ability to work with diverse personality types

Education, Certifications and/or Other Professional Credentials

* Bachelor's degree (computer science, engineering, accounting, finance preferred) or equivalent work experience

* Master's degree preferred

* CSM certification

Hours and Work Schedule

Hours per Week: 40 Hours

Work Schedule: Monday through Friday


Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent's reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Keywords: Citizens, Edmond , Chief Scrum Master, Other , Douglas, Oklahoma

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