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Groc/Blk/Alcohol Dept Assistant

Company: Vitamin Cottage Natural Food Markets, Inc.
Location: Edmond
Posted on: February 11, 2020

Job Description:

OverviewJob SummaryThe Grocery/Bulk/Alcohol Assistant is responsible for assisting the Grocery/Bulk/Alcohol Manager in the successful operation and profitability of the Grocery/Bulk/Alcohol department. ResponsibilitiesKey responsibilities include the following essential functions, but are not limited to:--

  • Providing World Class Customer Service as a number one priority including initiating customer contact, engaging customers and following through
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies
  • Creating inviting, full and shopable departments
  • Assisting the grocery/bulk/alcohol department manager in ordering for the grocery, bulk and alcohol departments and maintaining accurate inventory levels
  • Assisting the grocery/bulk/alcohol department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards
  • Offering and following up on special orders
  • Merchandising shelves, endcaps and dynamic displays
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks
  • Conducting active and passive demos
  • Working with the department manager to address performance issues within the department
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
  • Maintaining the safety and security of customers and employees
  • Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.Although this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive.QualificationsEducation, Skills & Experience:
  • Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through
  • Demonstrated leadership skills
  • Ability to train and develop others
  • 1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus
  • 1 year of experience supervising others preferred
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
  • Ability to manage changing priorities and to stay focused with the task at hand
  • Sense of urgency in the completion of tasks
  • Excellent customer service skills
  • Highly organized with great attention to detail
  • Ability to take direction and follow through
  • Must be cashier trained and able to count currency
  • Proficient in MS Word, Excel and Outlook--This job description is not an employment contract.-- It does not guarantee a job or that the above listed duties are the limit of responsibilities.-- The job and job description are subject to change with and without notice.-- Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.----Physical Capabilities:------------ HeavyKey for Physical Demands:------------------ N = Never------------------------------------------------------------------------------------------------------------------------------ O = Occasional; 1-33% of time-------------------------------------------------------------- -------------------------------------------------------------- F = Frequent; 34-75% of time------------------------------------------------------------------------------------------------------------------------------ C = Constant; 76-100% of time------ ActivityFrequencyActivityFrequencyActivityFrequency--NOFC--NOFC--NOFCLift/Carry:--------Push/Pull:--------Walk------X10 lbs or less------X15 lbs or less----X--Sit--X----11-20 lbs----X--16-30 lbs--X----Stand------X21-50 lbs--X----31-50 lbs--X----Fine motor manipulations------X51-100 lbs--X----51-100 lbs--X----Gripping------X100+ lbsX----------------Squat/kneel--X------------------------Bend------XDrive:--------Computer:--------Twist/turn------XManualX------Data entry--X----CrawlX------AutomaticX------Use of mouse--X----Climb--X------------------------Reach above chest----X----------------------Reach outward------X----Environmental DemandsKey for Environmental Demands:------------------------ N = Never-------------------------------------------------------------------------------------------------------------------------------------------------------------- O = Occasional; 1-33% of time-------------------------------------------------------------------------------------------------------------------------------------------------------------- F = Frequent; 34-75% of time-------------------------------------------------------------------------------------------------------------------------------------------------------------- C = Constant; 76-100% of time------ DemandFrequencyDemandFrequencyDemandFrequency--NOFC--NOFC--NOFCnoise--X----Sharp tools/equipment----X--Contact stress--X----cold--X----electrical hazardsX------Dust/fumes----X--heat--X----outside work--X----vibrationX------wet/humid--X----heights--X----congested worksite----X------------------------------------------

Keywords: Vitamin Cottage Natural Food Markets, Inc., Edmond , Groc/Blk/Alcohol Dept Assistant, Hospitality & Tourism , Edmond, Oklahoma

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