Groc/Blk/Alcohol Dept Assistant

Company: Natural Grocers
Location: Edmond
Posted on: February 10, 2020

Job Description:

OverviewJob SummaryThe Grocery/Bulk/Alcohol Assistant is responsible for assisting the Grocery/Bulk/Alcohol Manager in the successful operation and profitability of the Grocery/Bulk/Alcohol department.ResponsibilitiesKey responsibilities include the following essential functions, but are not limited to:

• Providing World Class Customer Service as a number one priority including initiating customer contact, engaging customers and following through
• Exemplifying integrity, responsibility, and excellence and adhering to all policies
• Creating inviting, full and shopable departments
• Assisting the grocery/bulk/alcohol department manager in ordering for the grocery, bulk and alcohol departments and maintaining accurate inventory levels
• Assisting the grocery/bulk/alcohol department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Ensuring all in-stock products/conditions meet company standards
• Offering and following up on special orders
• Merchandising shelves, endcaps and dynamic displays
• Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
• Assisting in training and monitoring of department personnel including assigning and following up on tasks
• Conducting active and passive demos
• Working with the department manager to address performance issues within the department
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
• Maintaining the safety and security of customers and employees
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
• Continually increasing product knowledge.
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed.Although this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive.QualificationsEducation, Skills & Experience:
  • Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through
  • Demonstrated leadership skills
  • Ability to train and develop others
  • 1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus
  • 1 year of experience supervising others preferred
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
  • Ability to manage changing priorities and to stay focused with the task at hand
  • Sense of urgency in the completion of tasks
  • Excellent customer service skills
  • Highly organized with great attention to detail
  • Ability to take direction and follow through
  • Must be cashier trained and able to count currency
  • Proficient in MS Word, Excel and OutlookThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.Physical Capabilities: HeavyKey for Physical Demands: N = Never O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of timeActivityFrequencyActivityFrequencyActivityFrequencyNOFCNOFCNOFCLift/Carry:Push/Pull:WalkX10 lbs or lessX15 lbs or lessXSitX11-20 lbsX16-30 lbsXStandX21-50 lbsX31-50 lbsXFine motor manipulationsX51-100 lbsX51-100 lbsXGrippingX100+ lbsXSquat/kneelXBendXDrive:Computer:Twist/turnXManualXData entryXCrawlXAutomaticXUse of mouseXClimbXReach above chestXReach outwardXEnvironmental DemandsKey for Environmental Demands: N = Never O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of timeDemandFrequencyDemandFrequencyDemandFrequencyNOFCNOFCNOFCnoiseXSharp tools/equipmentXContact stressXcoldXelectrical hazardsXDust/fumesXheatXoutside workXvibrationXwet/humidXheightsXcongested worksiteXNeed help finding the right job?We can recommend jobs specifically for you!LocationUS-OK-EdmondJob ID2020-13383Address3325 South BoulevardCategoryStores

Keywords: Natural Grocers, Edmond , Groc/Blk/Alcohol Dept Assistant, Hospitality & Tourism , Edmond, Oklahoma