General Manager

Company: EXOS
Location: Edmond
Posted on: November 22, 2022

Job Description:

Job Summary:Job Description: We are seeking a General Manager to oversee the operations of a full service, medically integrated fitness center that offers a vast range of amenities dedicated to enhancing the lives of members. As the General Manager, you will have full P&L oversight and are responsible for mentoring a team of department managers as well as driving membership sales and engagement. You will ensure that members experience the highest standard of operational excellence throughout the entire property, which consists of aquatics, a full-size track, group fitness and other ancillary services. This is an amazing opportunity to join a team of passionate professionals who have the goal of helping our members achieve whats most meaningful to them. Whether thats having energy to chase kids at the playground, coming up with a breakthrough idea at work, getting back into a running plan, or other moments that matter most. Exos gets our members ready! What we offer:

• Competitive salary and bonus opportunity
• Medical Benefits Offered after completion of 30 days of eligibility
• 401k with employer match
• Commuter benefit program
• Parental leave benefit of up to 12 weeks
• Paid Time Off
• Career planning that allows for growth
• Access to Exos certifications & education
• Networking opportunities with industry leaders
• Free gym membership & access to online coaching, livestream and on-demand classes As the General Manager you will:
  • Hire, supervise, mentor and evaluate department managers (Fitness and Performance, Membership, Reception and Customer Service, Member Services and Retention).
  • Foster and manage quality relationships with client, community, and site members.
  • Drive, track and report on key metrics daily. Develop a plan to ensure business success.
  • Direct responsibility for the facilitys P&L. Develop department budgets, strategic business plan, and monitor for progress monthly as a part of client monthly operations updates measured against annual goals for all departments.
  • Understand and utilize EXOS methodology, services, and platforms to enhance the member experience and outcomes.
  • Accountable for driving sales through member acquisition, experience, engagement, and retention.
  • Function as the marketing manager; Always be innovating & developing strategies that drive member engagement in fitness programs as well as membership recruitment and retention.
  • Ensure excellent customer service and customer responsiveness to both inside and outside inquiries.
  • Interact with client management on a weekly basis to enhance communications and build a positive client/vendor relationship.
  • Potential to eventually oversee additional locations. Qualifications
    • Bachelors Degree in fitness, hospitality or business related fields with a minimum of 4 years of experience as a General Manager
    • Demonstrate a strong understanding of business operations and financials
    • Experience opening a new site and direct oversight driving membership presale is preferred
    • Successful track record managing sales, personal training, operations, group programming and customer service.
    • Proven success driving revenue through new membership sales and member engagement as well as by increasing fitness program participation.
    • Must have the flexibility to work occasional evenings and weekends to support programming.
    • Strong understanding of Google Docs & Excel as well as the ability to work with different CRM systems (i.e., Sales Force, GymSales, MindBody Online, etc.).
    • Ability to anticipate, manage, and solve operational issues on a regular basis.
    • Must possess an outgoing personality and exceptional leadership characteristics as well as a track record of professionalism and integrity throughout your career.
    • Current CPR/AED certification or willing to obtain upon hire.
    • Documentation of vaccination for COVID is required About ExosExos, a coaching company, was founded in 1999 and became the industry leader in human performance by preparing elite athletes for their sport. Over two decades later, we have evolved into a company with a goal to ignite the hero in all of us by getting our members ready to achieve whats most meaningful to them. Whether thats having energy to chase kids at the playground, coming up with a breakthrough idea at work, getting back into a running plan, or other moments that matter most -- Exos gets our members ready. We provide coaches who empathetically and expertly guide, programs that are personalized, and teams to support members along the way. By leveraging science, technology and engaging programming, we impact hundreds of thousands of members at 400 locations world-wide; ranging from corporate sites and community programs to military and athlete training centers. To prevent the infection and spread of COVID-19, and as an integral part of its public health and safety measures, EXOS requires that all successful applicants shall be required to show proof of full vaccination by an FDA-approved COVID-19 vaccine before beginning employment, unless an exemption from this policy has been granted as an accommodation or otherwise. Applicants believing they need an accommodation of this policy because of a disability, sincerely-held religious belief, or otherwise should inform People Operations after an offer of employment is extended; please do not include any medical, genetic, or religious information on your application materials. Who We Are: Exos, a coaching company, was founded in 1999 and became the industry leader in human performance by preparing elite athletes for their sport. Over two decades later, we have evolved into a company with a goal to ignite the hero in all of us by getting our members ready to achieve whats most meaningful to them. Whether thats having energy to chase kids at the playground, coming up with a breakthrough idea at work, getting back into a running plan, or other moments that matter most -- Exos gets our members ready. We provide coaches who empathetically and expertly guide, programs that are personalized, and teams to support members along the way. By leveraging science, technology and engaging programming, we impact hundreds of thousands of members at 400 locations world-wide; ranging from corporate sites and community programs to military and athlete training centers. We are an equal opportunity employerEXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here:
      • EEO is the Law (http://cdn2.hubspot.net/hubfs/211432/EEO_is_the_Law.pdf)
      • EEO is the Law Supplement

Keywords: EXOS, Edmond , General Manager, Executive , Edmond, Oklahoma