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Front End Manager

Company: Buy For Less
Location: Edmond
Posted on: November 19, 2022

Job Description:

Front End Managers are responsible for all guest service at the Front End. They ensure that service standards are met and that guest issues are resolved. Front End Managers will maintain quality service by establishing and enforcing company standards and procedures. They will communicate and model the standards for guest service. This position is responsible for maintaining open communication on the status of the department with the Store Directors, Clerks, and Supervisor. You will be expected to set and re-set priorities, distinguish between the urgent and the important, solve problems, hold and reconcile ideas and lead program development as well as advancement strategies from conception through cultivation to completion.

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JOB TYPE:

Full time/Part time, hourly position. Must be available weekdays, weekends, holidays for various shifts, evenings and on occasion work at another store location. Must be available to adjust schedule to meet business demands.

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BENEFITS:

Part time: Competitive pay, 401(k), family atmosphere, and career advancement opportunities

Full time: Competitive pay, 401(k), health.

Full time plus: Competitive pay, vacation, 401(k), health, dental, vision, life, LTD, and AD&D.

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JOB RESPONSIBILITIES:

* Ensures clerks exemplify superior guest service with a friendly, helpful, and courteous attitude, using product knowledge and information to answer all questions guests may have about products
* Assists in managing Front End operations


* Performs a variety of duties including supervision of Cashiers and Service Clerks duties and responsibilities
* Assists the Store Director with preparation of schedules
* Help supervise, develop, and manage Cashiers and Service Clerks
* Responsible for making sure items not purchased are restocked properly
* Responsible for making sure perishable items not purchased are returned to their respective coolers immediately to avoid shrink
* Accountable to complete Front End forms and reports
* Must be able to count cash
* Assists the Store Director as necessary to train and maintain a qualified front end staff
* Must be ability to multitask and pay attention to detail
* Always maintaining compliance with all Buy For Less policies and regulations pertaining to safety, sanitation, and merchandising
* Communicates and works cooperatively with Store Director, Department Managers, and Team Members to maintain standards and exceed guest expectations
* Maximizing sales through excellent guest service and minimizing shrink through proper utilization of procedures
* Other duties as required

Keywords: Buy For Less, Edmond , Front End Manager, Executive , Edmond, Oklahoma

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