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Dunkin' Assistant Manager

Company: Dunkin' - OKD Management LLC
Location: Edmond
Posted on: November 19, 2021

Job Description:

DUNKIN' ASSISTANT MANAGERDunkin' - 16321 N. May (NW 164th and May Ave)Why Apply?

  • Fun, welcoming environment
  • Flexible hours
  • Training and Development - Opportunity to turn a job into a career.
  • Product Discounts
  • Medical Benefits
  • PTO
  • Local Ownership
  • What's more fun than Coffee and Donuts?Qualifications:Skills
    • Able to clearly express oneself verbally and in writing (English)
    • Math and financial management
    • Restaurant, retail, or supervisory experience
    • At least 18 years of age (where applicable)
    • High school diploma (or equivalent)
    • Required Competencies
    • Guest Focus anticipate and understand guests needs and exceed their expectations.
    • Passion for Results set compelling targets and deliver on commitments.
    • Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.
    • Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.
    • Conflict Management use interpersonal skills to confront tough issues and resolve disagreements constructively.
    • Developing Direct Reports and Others provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
    • Ability to lift up to 50 pounds at a time
    • Must be able to stand for long periods, bend, lift, and reach over your head
    • Ability to follow all safe food handling procedures and sanitation practicesAssistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales.Responsibilities Include:
      • Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager. Support development of team members through effective cross training, deployment, and delegation of responsibilities. Hold team members accountable for their behavior and performance, addressing concerns promptly.
      • Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. Complete all required training including ServSafe certification.
      • Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. Comply with all restaurant, Brand, and franchisee policies.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. 888-897-7781 dhs.gov/e-verifyThe perfect job for lovers of Coffee, doughnuts, sandwiches, and more. It's like being a barista, but on a whole other level.

Keywords: Dunkin' - OKD Management LLC, Edmond , Dunkin' Assistant Manager, Executive , Edmond, Oklahoma

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