Branch Manager
Company: BancFirst Corporation
Location: Edmond
Posted on: January 4, 2021
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Job Description:
Branch Manager Edmond, OK POSITION SUMMARY This is a working
Management position. This job requires you to work with customers
on a daily basis through numerous channels including, but not
limited to, working the teller line, opening accounts, taking loan
applications and dealing with customer complaints. ESSENTIAL DUTIES
AND RESPONSIBILITIES include the following. Other duties may be
assigned. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Manage the day-to-day running of the branch including all Banker
functions such as paying and receiving teller transactions, opening
new accounts, making referrals of BancFirst products and all other
Personal Banker duties. Manage the customer service level of the
Universal Bankers and Tellers. Extraordinary customer service will
be required of each employee at all times. Responsible for
coaching, counseling and disciplinary action of branch personnel.
Conduct Friday morning operational and sales related meetings with
all employees. Perform monthly score card performance reviews with
each employee. Assist with other job related duties as requested by
supervisor/manager. Please note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any
time with or without notice. REQUIREMENTS 3-5 years Retail/Branch
Manager experience Ability to motivate staff and assist in
maintaining goals. Must be proficient in opening new accounts,
servicing accounts, and working in a Teller position. Must be able
to interact with other offices and departments for accurate
resolutions to problems/errors, in addition to the timely
completion of job tasks. Must be flexible and able to work
additional hours when crucial to the branch environment. Customer
and employee conflict management is critical. Knowledge of sales
tools and presentation. Knowledge of daily bank operations,
including security issues. Knowledge of federal, state, and bank
policy, procedure and regulations Critical thinking, must work well
under stress and deadlines. PREFERRED SKILLS Bilingual (Spanish) a
plus PHYSICAL REQUIREMENTS Constant use of computer screens and
reading of reports Ability to operate a computer keyboard,
multi-line telephone, photocopier, scanner and facsimile Regularly
required to sit, use hand to finger, handle or feel, reach with
hands and arms, and talk, see or hear Intermittently standing,
stooping, bending at the waist, walking, kneeling or crouching to
file materials Ability to lift and/or move and carry 10-25 pounds
(cash canisters, coin boxes/bags) LOCATION BancFirst, Edmond 2125
N. Kelly Edmond, OK 73013 HOURS Full Time Hometown service,
statewide strength. BancFirst is committed to investing in the
future of Oklahoma communities. BancFirst is a $9 billion bank
offering personal and commercial products, trust, insurance, and
investment services in sixty Oklahoma communities. Employees enjoy
excellent benefits and a learning environment that allows them to
continuously improve their skills to deliver highly personalized
service to customers. EOE/Minority/Female/Disability/Veteran/LGBTQ
Diversity---Our differences enhance business performance.
Keywords: BancFirst Corporation, Edmond , Branch Manager, Executive , Edmond, Oklahoma
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