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Receptionist Front Desk

Company: Puppy Paws Hotel & Spa
Location: Edmond
Posted on: May 7, 2021

Job Description:

Job Description Do you LOVE Dogs and helping people? Then Puppy Paws Hotel and Spa is the place for you! Puppy Paws has a strong client and employee culture. Come join our team at Puppy Paws. At Puppy Paws We dont deserve dogs is a standard declaration of the love paw-rents have for their pets. Just like you, we feel strongly about giving every dog the best time and the chance to enjoy the luxuries of life. We strive to ensure that your experience here is both a positive and rewarding one. If you are wanting to join a compassionate, positive, and knowledgeable team, look no further! We are looking for someone to join our team today! We are needing a full-time evening Receptionist from 12:00pm-8:00pm Monday -Friday. This position willwill rotate weekends and Holidays. As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, and schedule all future appointments. Utilize PetExec computer systems to document and communicate with clients and teammates. Manage the financial needs by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Responsibilities / Qualifications: Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including rotating weekend and holiday shifts. Experience with PetExec software is a major plus. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Able to lift up to 50lbs Uphold Puppy Paws Core Values Comfortable with all sizes of dogs Benefits: Health Care Plan (Medical & Dental) Paid Time Off - for eligible positions only after tenure Discounted Services Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Company Description Puppy Paws is 7,000 square feet of fun Daycare & Dog Nanny that will parallel your dogs natural instincts, ensuring the highest level of health and safety for dogs of all shapes and sizes. New air filtration system, 4 indoor play parks and 6,000 SF of outdoor play space, a Puppy Paws training classroom, and luxury sleep suites all combined to create the most exclusive, state-of-the art dog care and dog boarding facility in Edmond, Oklahoma

Keywords: Puppy Paws Hotel & Spa, Edmond , Receptionist Front Desk, Administration, Clerical , Edmond, Oklahoma

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