Telecommunications Engineer
Company: Paycom Payroll Llc
Location: Oklahoma City
Posted on: April 28, 2024
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Job Description:
Designs, manages and maintains the telecom infrastructure of the
corporation. Designs Call Manager & Contact Center corporate
deployments and related hardware and software; Documents the
network and telecommunications infrastructure, and works to
maximize up time and
efficiency.RESPONSIBILITIESTelecom/Networking:Designs network and
telecommunications specifications by conferring with users;
analyzing workflow, access, information, and security requirements;
network administration, including interface configuration and
management strategies.Designs network and telecommunication system
by evaluating network and telecommunication performance issues
including availability, utilization, throughput, and latency;
planning and executing the selection, installation, configuration,
and testing of equipment; defining network and telecommunications
policies and procedures; establishing data and voice
connectivity.Drafts bid specifications and requests for proposal
and evaluates vendor responses to establish contracts.Responsible
for design of Telecommunications systems.Maintains network and
telecommunications performance by monitoring and analysis, and
performance tuning; troubleshooting network and telecommunications
problems; escalating problems to vendor.Secures network and
telecommunications systems by developing access, monitoring,
control, and evaluation; maintaining documentation.Prepares users
by designing and conducting training programs; providing references
and support.Upgrades network by conferring with vendors;
developing, testing, evaluating, and installing enhancements.Meets
financial requirements by submitting information for budgets;
monitoring expenses.Updates job knowledge by participating in
educational opportunities; reading professional publications;
maintaining personal networks; participating in professional
organizations.Protects organization's value by keeping information
confidential.Accomplishes organization goals by accepting ownership
for accomplishing new and different requests; exploring
opportunities to add value to job accomplishments.Design and
implement various Telephony projects leveraging Cisco Call Manager
and Cisco Contact Center.Innovating work processes to boost
efficiency.Analyzing existing Telephony systems and identifying
opportunities for improvement.Develop, maintain, and implement
disaster recovery plans for the Telecommunication system.Ability to
perform root cause analysis.Monitors assigned networks and
telecommunication systems to assess the need for upgrades,
enhancements updates, and preventative measures to avoid
outages.Develops, submits and administers unit and project budgets,
including internal and external client needs to affect completion
of scheduled projects and goals.Developing test and implementation
procedures for new systems and changes.Documentation:Documents
specific duties, activities, problems solved and issues
resolvedAssists in the documentation of the network, applications
and resources on the network in conjunction with the public service
staff.Performs training.Miscellaneous:Attends meetings and serves
on committees, as requestedCoordinate with the Trainer to set up
and take down Cyberschool equipment, as well as any other equipment
needed for meetingsProvides input, advice and recommendations to
business units to determine the most appropriate technology to be
leveraged.Coordinates with upper management to setup new offices as
needed.Regular attendance as requiredCustomer service focused with
a high level of professionalism.Ability to follow through with
tasks, projects, troubleshooting with minor Supervision.Possession
of a strong technical aptitude, people skills, and a desire to
learn best practice skills.Performs additional duties and
assignments as requestedSome Travel
RequiredEducation/Certification:Bachelors DegreeExperience:8+ years
of network/telecom administrationPREFERRED
QUALIFICATIONSEducation/Certification:CCNA/CCNP Collaboration or
Voice preferred or comparable experienceKnowledge of:Layer 2/3
ProtocolsLAN/WAN TCP/IP, MPLS, BGP, VPNCisco Call Manager, Cisco
Unity, Cisco Contact Center (PCCE)Cisco CUBE, Call Manager Express,
Unity ExpressVOIP, SIP, PRI, MGCP, H.323Network Performance Tuning
SNMP, NetFlow, IP SLANetwork Administration and ImplementationCisco
IOSCall flow analysisEmergency ResponderTeleconferencingEmerging
technology trendsSkills/Abilities:Evaluate critical systems,
prioritize workflow and determine solutionsExcellent written and
verbal communication skillsInterpret and apply laws, regulations
and policiesProvide technical assistance for computer problemsRead
and understand technical manualsWork for extended time at
keyboard/terminalMaintain effective working relationships with
supervisor and coworkersWork flexible hours, including weekends and
eveningsPaycom is an equal opportunity employer and prohibits
discrimination and harassment of any kind. Paycom makes employment
decisions on the basis of business needs, job requirements,
individual qualifications and merit. Paycom wants to have the best
available people in every job. Therefore, Paycom does not permit
its employees to harass, discriminate or retaliate against other
employees or applicants because of race, color, religion, sex,
sexual orientation, gender identity, pregnancy, national origin,
military and veteran status, age, physical or mental disability,
genetic characteristic, reproductive health decisions, family or
parental status or any other consideration made unlawful by
applicable laws. Equal employment opportunity will be extended to
all persons in all aspects of the employer-employee relationship.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, training, promotion,
discipline, compensation benefits, and separation of employment.
The Human Resources Department has overall responsibility for this
policy and maintains reporting and monitoring procedures. Any
questions or concerns should be referred to the Human Resources
Department. To learn more about Paycom's affirmative action policy,
equal employment opportunity, or to request an accommodation -
Click on the link to find more information:by Jobble
Keywords: Paycom Payroll Llc, Edmond , Telecommunications Engineer, IT / Software / Systems , Oklahoma City, Oklahoma
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